Reduce the anxieties of remote network operations with an AI-powered virtual NOC. Prevent outages while driving continuous and resilient business services.

See how virtual NOC works





Enterprises are struggling to ensure service uptime and availability after vacating their on-premises network operations center (NOC). Netenrich’s virtual NOC combines years of network expertise and AIOps, to deliver continuous availability and delightful customer experiences.

Always-on network monitoring

Get end-to-end visibility of system performance and availability across apps, data centers, clouds, and existing monitoring tools. Implement best practices for policy-based and dynamic threshold monitoring, to quickly identify and eliminate blind spots and maintain SLAs.

Automated noise supression

Facilitate an efficient, effective, and accurate NOC with the power of AI. The Netenrich platform consolidates and compresses raw alerts into meaningful events. This eliminates false positives, while our technology experts validate and enrich the alerts that matter.

Faster resolutions

Reduce MTTR (mean time to resolution) and solve problems faster with extensive native monitoring and ITSM integrations. Policy-based, automated responses into incident management workflows eliminate toil, silos, and switching between multiple tools.

Resilient services

Reduce workloads and manual tasks with runbook and workflow automation. Virtual NOC enables scoring and auto-assignment of relevant people and bots to ease collaboration while driving cost savings, higher quality, and ops agility.


Set up a 24/7 NOC with predictable and outcomes-driven pricing for better ROI. Netenrich's virtual NOC brings together years of expertise, best practices, and proprietary technology.

>1M monthly alerts processed >95% first-to-know of outages >75% reduction in alert noise 100% visibility of IT operations
Up to 40% cost reduction on IT operations
>30% increase in NOC productivity


Supporting work from home requires a fundamental shift in how networks are monitored and managed. Traditional NOCs weren’t set up to accommodate hundreds of employees working remotely. This has led to challenges in determining the root-cause of issues quickly. Consequently, user productivity and customer experience have taken a hit.

Netenrich’s virtual NOC helps your IT team continuously monitor the health of your network. It provides in-depth visibility and superior control over dynamic and heterogeneous environments.


  • 95% of CIOs reported that their IT organizations have been bogged down by inefficiencies.
  • Legacy network monitoring tools are not equipped to detect issues with digital experience.
  • Time is wasted trying to make guesses based on incomplete data.
  • AI-led network monitoring can diagnose issues before user and business impact.

24/7 network performance monitoring

Virtual NOC monitors switches, routers, firewalls, bandwidth, servers, and all components that have an IP and are connected to the network.

Manage and monitor distributed network infrastructure without compromising on reliability.

Gain holistic visibility and analytics of your network infrastructure including wireless network, local devices, WAN links, etc.

Proactively monitor and set up multi-level thresholds to optimize your network performance.

Server monitoring

Enable real-time server monitoring and generate custom notifications to spot performance issues. Understand your servers’ resource usage patterns and optimize them quickly.

Monitor server performance metrics including CPU and disk utilization, load on the CPU, and overall server memory utilization.

Watch out for abnormalities within your server infrastructure by analyzing deviations for vital parameters that are critical to maintaining server uptime.

Gain intelligent analytics for your server performance attributes. View capacity planning reports to identify servers that are either under- or overutilized.

Application performance monitoring

Receive insights into memory, uptime, throughput, errors, and response times of your applications to troubleshoot issues before outages.

Don’t just visualize the physical topology. View the entire application flow topology stacked on the physical network infrastructure.

Optimize application bandwidth resources through deduplication and compression techniques to ensure superior application performance.

Measure critical application server metrics such as requests per minute, response time, thread and session details, and memory utilization.


The distributed working environment has led to network disasters because of faulty remote configuration changes, configuration conflicts, as well as compliance violations. Such mishaps can’t be avoided unless network admins have enhanced visibility into their network.

Netenrich’s virtual NOC automates configuration change management. It eliminates manual errors and establishes central control over devices across multiple locations.


  • According to Gartner, 80% of all network outages are due to manual human error.
  • Only a few outages are due to equipment failures, such as a faulty cable or hardware.
  • Automating network configuration management boosts the ability to scale IT infrastructure without adding more personnel.
  • Effective configuration management will have a tremendous impact on network availability.

Scalable remote access

Deploy multiple probes across various locations to effectively manage several device configurations at once. Automate configuration tasks without changing device settings manually.

Automatically centralize the distribution of device configuration templates to all known probes. Set probe scope for users to define user access.

Achieve a single pane of glass view to see the status of all your network devices present across multiple locations or view specific probes.

Set a secure connection between remote and central probe servers through XML over HTTP/HTTPs connection.

Centralize management

Automatically add any user to the central server and to individual probe servers. Admins can manage devices for various probes from the central server to manage configurations.

Prevent misuse and control your data with role-based user access, and manage who can access and make configuration changes.

Define the scope for each of the admins to the central server. Allow admins the capability to allow or restrict users from logging into probes.

Optimize user management operations remotely. View existing users, change access controls, create new users, as well as delete existing ones.

Standardize configuration

Execute time-consuming configuration tasks like modifications, backups, and compliance audits with ease. Ensure zero downtime due to faulty network configuration changes.

Use our pre-built playbook repository and automatically deploy them for common configuration changes to reduce manual errors.

Enable encryption, allow syslogs, export NetFlow, and manage simple network management protocol (SNMP) automatically.

Leverage our machine learning capabilities to define policies, check violations in device configurations, and easily apply policies to ensure device compliance.


IT ops teams are grappling with losing their NOC (Network Operations Center) privileges and working remotely. They can no longer check the visual health of systems on huge monitors mounted on walls. 

Netenrich’s Virtual NOC, built on AIOps (artificial intelligence for IT operations), automates IT operations event management while enabling your team to work from anywhere.


  • Enterprises are spending > $1.2M due to incident escalation.
  • >10 network engineers are spending time on recurring, mundane processes.
  • IT teams are struggling to emulate a centralized NOC in a remote working model.  
  • Companies will invest more in virtual desktops, networks, and security software, leaving little budget for hiring expert IT analysts.

Minimize downtime

Monitor the health and performance of your network continuously. Detect unexpected system behavior from remote work patterns and respond precisely.

Always-on proactive monitoring, management, and resolution of system alerts reported by hardware and software components in your network.

Monitor move, add, change, and disconnect (MACD) management in end-user requirements and network components to ensure minimum downtime.

Enable IT event management best practices for any unplanned interruption by engaging the right process, people, and tools. 

Visualize networks

Automatically identify devices and map the topology of the architecture for a consolidated view of application elements. View all your equipment from wiring to servers to receive real-time reporting.  

Gain visual analysis and graphical representations of alarms, thresholds, trends, and indicators, making it easier to investigate issues and document them.

See the physical as well as logical relationships between switches, routers, servers, and interfaces to quickly identify and isolate critical issues. 

Perform root-cause analysis to make IT teams more efficient in mitigating problems remotely.

Automate response

Leverage AIOps to find and solve issues efficiently. Simplify and transform IT operations with complete automation capabilities to avoid human error.

Use machine learning and intelligent algorithms to reduce 95%+ alert noise, so your teams can avoid distractions and focus on real issues.

Leverage intelligent algorithms to create custom templates to mitigate network performance gaps and auto-assign unique scripts by just using API (Application Programming Interface) calls.

Orchestrate and automate routine tasks during network faults so network technicians can focus on business-critical problems.


Control the costs and concerns of hybrid IT environments by preventing alert fatigue, improving MTTR, and leveraging integrations with existing tools. Don’t just take our word for it, find out how much you could save.



Blind spots and alert noise have magnified due to remote working, making it hard for NOC teams to reduce MTTR.

Find out how a virtual NOC enables always-on monitoring, to prevent disruptions and get real-time infrastructure and application insights.

In the remote working model you either upgrade your networks or live long enough to see legacy NetOps crumble.