Netenrich's virtual NOC helps you reduce the anxieties of remote NOC operations by enabling continuous and resilient business services.

Can IT keep up with outages?





It’s not easy to ensure service uptime and availability when you’ve vacated your on-premises network operations center (NOC). Remote operations and virtual collaboration are the new normal, while businesses try to address concerns of availability, customer experience, innovation, and resource utilization.

Always-on network monitoring

Get end-to-end visibility of system availability and performance across apps, data centers, clouds, and existing monitoring tools. Implement best practices for policy-based and dynamic threshold monitoring, to identify and eliminate blind spots and maintain SLAs.

Automated noise supression

Facilitate an efficient, effective, and accurate NOC by leveraging AIOps. Our platform can consolidate and compress raw alerts into meaningful events and eliminate false positives, while technology experts validate and enrich true positives.

Faster resolutions

Reduce MTTR (mean time to resolution) and resolve problems faster with policy-based, automated responses into incident management workflows using native monitoring and ITSM integrations. Eliminate silos and switching between multiple tools with a single pane view.

Resilient services

Reduce NOC workloads and manual tasks with runbook and workflow automation for cost savings, higher quality, and speed of ops. Our virtual NOC enables scoring and auto-assignment of relevant people and bots to ease collaboration.


Built with best practices and proprietary technology to focus on collaboration, rich service experiences, extreme automation, and agility. Set up a 24/7 NOC without additional CapEx investments and get better ROI with predictable and outcomes-driven pricing.

>1M monthly alerts processed >95% first-to-know of outages >75% reduction in alert noise 100% visibility of IT operations
Up to 40% cost reduction on IT operations
>30% increase in NOC productivity


Supporting work from home requires a fundamental shift in how networks are monitored and managed. Traditional NOCs weren’t set up to accommodate hundreds of employees working remotely. This has led to challenges in determining the root-cause of issues quickly. Consequently, user productivity and customer experience have taken a hit.

Netenrich’s virtual NOC helps your IT team continuously monitor the health of your network. It provides in-depth visibility and superior control over dynamic and heterogeneous environments.


  • 95% of CIOs reported that their IT organizations have been bogged down by inefficiencies.
  • Legacy network monitoring tools are not meant to detect issues with digital experience.
  • Time is wasted trying to make guesses based on incomplete data.
  • The right network monitoring software can diagnose issues before user and business impact.

24/7 network performance monitoring

Capture details on latency, packet loss, speed, and performance bottlenecks, to drill down to root-causes before operations are affected. Our platform monitors switches, routers, firewalls, wireless LAN controllers, load balancers, servers, application flow topology, bandwidth, and all components that have an IP and are connected to the network.

Manage your network infrastructure, distributed across geographies, without compromising on reliability. Also, leverage our unified communications monitoring solutions to get an overview of your communications systems and converged network activity.

Gain holistic visibility, along with complete analytics, of your network infrastructure including wireless network, local devices, WAN links, and even non-computing devices like printers and access points.

Proactively monitor multi-level thresholds to optimize your network performance. For every performance indicator, set multiple thresholds and receive instant alerts for any violation.

Server monitoring

Enable real-time server monitoring and generate custom notifications in case of performance issues. We can help you understand your servers’ resource usage patterns and optimize them to offer quality end-user experience and seamlessly host applications with performance insights from systems.

Monitor server performance metrics including CPU and Disk utilization, load on the CPU, and overall server memory utilization.

Watch out for abnormalities within your server infrastructure by analyzing deviations for vital parameters that are critical to maintaining server uptime.

Gain intelligent analytics for your server performance attributes. View capacity planning reports to facilitate network engineers in identifying servers that are either under- or overutilized.

Application performance monitoring

Receive insights into memory, uptime, throughput, errors, and response times of your applications to troubleshoot issues before service disruptions. Optimize the performance of business-critical applications by understanding their bandwidth consumption and combining metrics (packet loss, jitters, and latency) with the application pathway.

Don’t just visualize the physical topology. View the entire application flow topology stacked on the physical network infrastructure. Also, dynamically adjust flows based on real-time network conditions.

Optimize application bandwidth resources through deduplication and compression techniques to ensure superior application performance.

Measure critical application server metrics such as requests per minute, response time, thread and session details, as well as memory utilization to enhance user experience.


The distributed working environment has led to network disasters because of faulty remote configuration changes, configuration conflicts, as well as compliance violations. Such mishaps can’t be avoided unless network admins have enhanced visibility into their network. Also, network engineers can’t rely on manual tasks to gain control over device change workflows. To make your network disaster-proof, you need automation at the fore. Track user activity, device change management, and configuration backup with ease.

Netenrich’s virtual NOC automates configuration change management. It eliminates manual errors and establishes central control over devices across multiple locations.


  • According to Gartner, 80% of all network outages are due to manual human error.
  • Only a few outages are due to equipment failures, such as a faulty cable or hardware.
  • Automating network configuration management boosts the ability to scale IT infrastructure without adding more personnel.
  • Effective configuration management will have a tremendous impact on network availability.

Scalable remote access

Deploy multiple probes across various locations to effectively manage several device configurations at once. Automate configuration tasks without changing device settings manually. In case of change failures, quickly rollback to earlier configurations.

Automatically centralize the distribution of device configuration templates to all known probes. Our virtual NOC enables network admins to set the probe scope for users, which defines user access to the respective probes.

Achieve a single pane of glass view to see the status of all your network devices present across multiple locations or view specific probes.

Set a secure connection between remote and central probe servers through XML over HTTP/HTTPs connection.

Centralize management

Automatically add any user to the central server and to individual probe servers. Admins can manage devices for various probes from the central server, as well as log into each probe to manage device configurations.

Prevent misuse and control your data with role-based user access, and manage who can access and make configuration changes.

Define the scope for each of the admins to the central server. Allow admins the capability to allow or restrict users from logging into probes.

Optimize user management operations remotely. Our home network configuration software lets admins view existing users, change access controls, create new users, as well as delete existing ones.

Standardize configuration

Execute time-consuming configuration tasks like modifications, backups, and compliance audits with ease. Ensure zero downtime due to faulty network configuration changes and continuously record the changes done in real-time.

Use our pre-built playbook repository and automatically deploy them for common configuration changes to reduce manual errors.

Enable encryption, allow syslogs, export NetFlow, and manage simple network management protocol (SNMP) automatically through our remote configuration management.

Leverage our machine learning capabilities to define policies, check violations in device configurations, and easily apply policies to ensure device compliance.


IT ops teams are grappling with losing their NOC (Network Operations Center) privileges and working remotely. They can no longer check the visual health of systems on huge monitors mounted on walls. Nor can they reach out to experts in the same room for advice for collaborative decision making to resolve critical issues in realtime. 

Netenrich’s Virtual NOC, built on AIOps (artificial intelligence for IT operations), automates IT operations event management while enabling your team to work from anywhere.


  • Enterprises are spending > $1.2M due to incident escalation.
  • >10 network engineers are spending time on recurring, mundane processes.
  • IT teams are struggling to emulate a centralized NOC in a remote working model.  
  • Companies will invest more in virtual desktops, networks, and security software, leaving little budget for hiring expert IT analysts.

Minimize downtime

Reactive IT is passé. Leverage our Virtual NOC to monitor the health and performance of your network continuously. Netenrich's AIOps platform includes synthetic and end-user experience monitoring capabilities. It detects unexpected system behavior from remote work patterns and accelerates the appropriate response.

Always-on proactive monitoring, management, and resolution of system alerts reported by hardware and software components within your network infrastructure.

Monitor move, add, change, and disconnect (MACD) management in end-user requirements and network components to ensure minimum downtime.

Enable IT event management best practices for any unplanned interruption or reduction in the quality of network systems by engaging the right process, people, and tools. 

Visualize networks

Automatically identify devices and map the topology of the architecture for a consolidated view of application elements. View all your equipment from wiring to servers—databases, firewalls, connected network devices, communication systems, edge-devices—to achieve live dashboards and real-time reporting.  

Gain visual analysis and graphical representations of alarms, thresholds, trends, and indicators, making it easier to investigate issues and document them for the future.

See the physical as well as logical relationships between switches, routers, servers, and interfaces to quickly identify and isolate critical health and performance issues. 

Perform root-cause analysis to make IT teams more efficient in mitigating problems remotely. View critical network paths to gain granular insights and achieve faster time to resolution.

Automate response

Extended days have pushed network engineers to the brink of exhaustion. Burnout leads to errors and oversights, along with low morale. Netenrich's IT event management software uses AIOps to set up IT teams to find and solve issues efficiently. Simplify and transform IT operations with complete automation capabilities to avoid human error.

Use machine learning and intelligent algorithms to reduce 95%+ alert noise, so your teams can avoid distractions, detect early warnings, and focus on real issues.

Leverage intelligent algorithms to create custom templates to mitigate network performance gaps and auto-assign unique scripts by just using API (Application Programming Interface) calls.

Orchestrate and automate routine tasks during network faults so network technicians can focus on business-critical problems.


The Netenrich platform, helps you control the costs and concerns of hybrid IT environments by preventing alert fatigue, improving MTTR, and integrating with existing tools. Don’t just take our word for it, find out how much you could save by setting up a virtual NOC.



Blind spots and alert noise have magnified due to remote working, making it hard for NOC teams to reduce MTTR.

Network management solutions to increase your productivity, simplify operational processes, improve quality, secure NetOps, and reduce cost.

Detect blind spots in software-defined networks, monitor a distributed workforce, automatically configure edge devices, and gain visibility into your applications.